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Call Center Solution

 We deliver customized VoIP-Asterisk based business solutions in addition to having the technical expertise through our Open source Consulting. SoftGrow virtual call center solution provides innovative features for clients such as: call recording, IVR, ACD, real time monitoring, quality assurance, enhanced routing .Our VoIP call center solution provides the necessities needed to deliver excellent client service.

Main Key Features

  1. Data Import
  2. Do-Not-Call List Compliance
  3. VoIP
  4. Remote Agents
  5. Call Recording
  6. Voicemail
  7. Real-Time Reporting
  8. Historical Reporting
  9. CRM Integration
  10. Customer History
  11. 24x7 Customer Support